Outage in Plaid

Link performance degradation

Resolved Major
October 20, 2025 - Started 13 days ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing degraded performance with Link. We are actively investigating and working to mitigate this issue.
Components affected
Plaid API - Production

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 10/21/2025 05:21PM

This incident has been resolved.

MONITORING 12 days ago - at 10/20/2025 07:05PM

We're observing full recovery for the past 10 minutes. We'll continue monitoring.

MONITORING 12 days ago - at 10/20/2025 06:19PM

We're seeing widespread recovery of error rates related to underlying cloud infrastructure. We're continuing monitoring.

INVESTIGATING 13 days ago - at 10/20/2025 03:15PM

We are currently experiencing elevated error rates for Item adds. We are actively investigating and working to mitigate this issue.

MONITORING 13 days ago - at 10/20/2025 10:00AM

This issue has been mitigated. We are closely monitoring our systems as we recover.

INVESTIGATING 13 days ago - at 10/20/2025 07:56AM

We are experiencing degraded performance with Link. We are actively investigating and working to mitigate this issue.

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