Outage in Plaid

Payment Initiation API Degradation

Resolved Major
October 20, 2025 - Started 23 days ago - Lasted about 13 hours
Official incident page

Incident Report

We’re currently investigating an issue affecting the Payment Initiation API, which is experiencing degraded performance. Payment status updates may be delayed. Our team is actively working to mitigate the issue, and we’ll provide further updates as they become available.
Components affected
Plaid API - Production

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 10/21/2025 11:01AM

This incident has been resolved, Payment Initiation API is fully functional. Status updates for earlier payments affected by the incident may still be delayed and will be updated shortly.

MONITORING 23 days ago - at 10/20/2025 10:32PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 23 days ago - at 10/20/2025 09:53PM

We’re currently investigating an issue affecting the Payment Initiation API, which is experiencing degraded performance. Payment status updates may be delayed. Our team is actively working to mitigate the issue, and we’ll provide further updates as they become available.

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