Outage in Plaid

Link performance degradation

Resolved Minor
November 19, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing degraded performance with Link in the sandbox environment, where some customers are experiencing additional MFA prompts. We are actively investigating and working to mitigate this issue.
Components affected
Plaid API - Sandbox

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/19/2025 08:08PM

This incident has been resolved.

MONITORING 3 days ago - at 11/19/2025 04:35PM

This issue has been mitigated. We are closely monitoring our systems as we recover.

INVESTIGATING 3 days ago - at 11/19/2025 04:23PM

We are experiencing degraded performance with Link in the sandbox environment, where some customers are experiencing additional MFA prompts. We are actively investigating and working to mitigate this issue.

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