Outage in Plaid
Link performance degradation
Resolved MinorIncident Report
We are experiencing degraded performance with Link. SMS messages for verification codes may be delayed. We are actively investigating and working to mitigate this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 12/02/2025 01:25AM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 12/01/2025 10:59PM
Link conversion continues to be degraded as multiple nationwide mobile carriers are experiencing delays in delivering SMS and MMS messages. We have implemented mitigations to restore some performance and continue to monitor as mobile service providers recover.
INVESTIGATING
about 1 month ago - at 12/01/2025 05:58PM
We have identified the root cause of the issue and are actively working to mitigate the impact.
INVESTIGATING
about 1 month ago - at 12/01/2025 05:48PM
We are experiencing degraded performance with Link. SMS messages for verification codes may be delayed. We are actively investigating and working to mitigate this issue.
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