Outage in Plaid

IDV Dashboard Downtime

Resolved Major
December 11, 2025 - Started 28 days ago - Lasted about 1 hour
Official incident page

Incident Report

The Identity Verification dashboard is experiencing downtime. We are investigating.
Components affected
Plaid API - Production

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 12/11/2025 06:06PM

This incident has been resolved.

MONITORING 28 days ago - at 12/11/2025 05:30PM

The Identity Verification dashboard has been restored. We are closely monitoring our systems as we recover.

IDENTIFIED 28 days ago - at 12/11/2025 05:16PM

We have identified the likely issue and are rolling out a fix.

INVESTIGATING 28 days ago - at 12/11/2025 04:56PM

The Identity Verification dashboard is experiencing downtime. We are investigating.

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