Outage in Plaid
Service Disruption Impacting Fidelity and Fidelity NetBenefit connections
Resolved MinorIncident Report
Summary AI Generated
Plaid experienced a service disruption affecting connections to Fidelity and Fidelity NetBenefits institutions, impacting item adds and API requests through their production API. The issue lasted approximately 1.2 hours before being resolved, with normal operations restored and continued monitoring in place.
We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our team is actively working to resolve the issue and will share updates as they become available.
Components affected
Plaid API - ProductionNeed to monitor Plaid outages?
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 03/13/2026 05:37PM
The issue affecting connections to Fidelity and Fidelity NetBenefits has been resolved. Item adds and API requests through Plaid have returned to normal operation. We will continue to monitor to ensure stability.
INVESTIGATING
19 days ago - at 03/13/2026 04:28PM
We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our team is actively working to resolve the issue and will share updates as they become available.
Latest Plaid outages
Elevated API errors - about 10 hours ago
Elevated dashboard error rates - 4 days ago
Elevated dashboard error rates - 6 days ago
API downtime - 22 days ago
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