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Outage in Plaid

Elevated API errors

Resolved Minor
March 31, 2026 - Started 30 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Plaid experienced elevated error rates affecting API calls to /user/* endpoints for 1.6 hours. The issue impacted the production API service, causing failures for user-related requests. The problem was resolved and Plaid advised customers to retry any failed /user/* requests.

We experienced elevated error rates for API calls related to the /user/* endpoints. We are actively investigating and working to mitigate this issue.
Components affected
Plaid API - Production

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 03/31/2026 08:33PM

The issue has been resolved. We are continuing to monitor. Please retry any failed /user/* requests.

MONITORING 30 days ago - at 03/31/2026 07:01PM

We experienced elevated error rates for API calls related to the /user/* endpoints.

We are actively investigating and working to mitigate this issue.

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