Outage in Plaid
Elevated API errors
Resolved MinorIncident Report
Summary AI Generated
Plaid experienced elevated error rates affecting API calls to /user/* endpoints for 1.6 hours. The issue impacted the production API service, causing failures for user-related requests. The problem was resolved and Plaid advised customers to retry any failed /user/* requests.
We experienced elevated error rates for API calls related to the /user/* endpoints.
We are actively investigating and working to mitigate this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 03/31/2026 08:33PM
The issue has been resolved. We are continuing to monitor. Please retry any failed /user/* requests.
MONITORING
about 10 hours ago - at 03/31/2026 07:01PM
We experienced elevated error rates for API calls related to the /user/* endpoints.
We are actively investigating and working to mitigate this issue.
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