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Outage in Plaid

Service Disruption Impacting Chase connections

Resolved Minor
April 18, 2026 - Started 21 days ago - Lasted about 10 hours
Official incident page

Incident Report

Summary AI Generated

Chase experienced downtime that prevented users from adding new bank account connections through Plaid's service. The disruption affected all channels and data recipients trying to link Chase accounts. The issue was resolved by Chase after 9.5 hours, restoring normal functionality for new account connections.

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/19/2026 01:07PM

Chase has resolved the issue impacting Item adds.

INVESTIGATING 21 days ago - at 04/19/2026 03:37AM

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

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