Outage in Plaid

Transaction Updates Delayed

Resolved Major

April 23, 2026 - Started 7 days ago - Lasted about 8 hours
Official incident page

Incident Report

Summary AI Generated

Plaid experienced elevated latency and delays affecting INITIAL_UPDATE and HISTORICAL_UPDATE transaction webhooks for 7.5 hours. The Production API was impacted, causing transaction updates to be significantly delayed. The underlying issue was resolved, though transaction updates continued to experience delays for several hours during system recovery.

We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks. We are actively investigating and working to mitigate this issue.

Components affected

Plaid API - Production

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 04/23/2026 10:23PM

This incident has been resolved.

MONITORING 7 days ago - at 04/23/2026 05:17PM

We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.

MONITORING 7 days ago - at 04/23/2026 04:33PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

IDENTIFIED 7 days ago - at 04/23/2026 03:04PM

We are currently experiencing delays in our Transaction updates.
We are actively investigating and working to mitigate this issue.

IDENTIFIED 7 days ago - at 04/23/2026 02:57PM

We are currently experiencing elevated latency for the INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks.
We are actively investigating and working to mitigate this issue.

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