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Outage in Plaid

Elevated API errors on signal/evaluate and protect/compute

Resolved Minor
May 13, 2026 - Started 1 day ago - Lasted about 2 hours

Incident Report

Summary AI Generated

Plaid experienced elevated error rates affecting their Signal API (signal/evaluate) and Protect API (protect/compute) calls for 2.1 hours. The incident impacted API functionality for these specific endpoints, causing increased failures for applications relying on these services. The issue was identified and resolved through active investigation and mitigation efforts.

We are currently experiencing elevated error rates for Signal API calls (signal/evaluate). We are actively investigating and working to mitigate this issue.

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Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 05/14/2026 04:44AM

We are currently experiencing elevated error rates for Signal and Protect API calls. We are actively investigating and working to mitigate this issue.

INVESTIGATING 1 day ago - at 05/14/2026 04:13AM

We are currently experiencing elevated error rates for Signal API calls (signal/evaluate). We are actively investigating and working to mitigate this issue.

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