Outage in Plain
Delays processing customer & tenant imports
Resolved Minor
August 20, 2026 - Started 9 days ago
- Lasted about 4 hours
Incident Report
We’re investigating delays affecting CRM and data source syncs (Salesforce, HubSpot, and others) where imports may take significantly longer than usual to complete. No data is lost and syncs will catch up once resolved. We’ll provide an update shortly.
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Latest Updates ( sorted recent to last )
IDENTIFIED
9 days ago - at 08/20/2026 12:17PM
We’ve identified the cause: a large data sync from one integration has backed up our import processing queue, delaying CRM and data source syncs across some workspaces. We’re working to clear the backlog and expect syncs to catch up progressively
INVESTIGATING
9 days ago - at 08/20/2026 11:25AM
We’re investigating delays affecting CRM and data source syncs (Salesforce, HubSpot, and others) where imports may take significantly longer than usual to complete. No data is lost and syncs will catch up once resolved. We’ll provide an update shortly.
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