Outage in Planday
Issues with Planday's technical support line (Denmark and Norway)
Resolved MinorIncident Report
We're sorry to report that our Danish and Norwegian technical support phone lines are unavailable due to a third-party incident.
In the meantime, our Support is available via the chat functionality located within your Planday portal.
This page will be updated at we get more information from our third-party provider.
Components affected
Planday Web Planday Punch Clock Planday Help Chat Planday Mobile App - iOS Planday Mobile App - Android Planday Kiosk AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 4 years ago - at 04/01/2022 02:21PM
The issue has now been mitigated as a fix as been implemented. The third-party will continue to monitor the results.
INVESTIGATING
about 4 years ago - at 04/01/2022 10:54AM
We're sorry to report that our Danish and Norwegian technical support phone lines are unavailable due to a third-party incident.
In the meantime, our Support is available via the chat functionality located within your Planday portal.
This page will be updated at we get more information from our third-party provider.
Latest Planday outages
Issues with MFA - about 2 months ago
Help Center may be inaccessible for some users - 4 months ago
Slow response time to chat messages - 4 months ago
Delay in messages - 5 months ago
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