Planday Status - Is Planday Down?

Planday is operational

Updated

Planday not working for you?

Current Planday official ongoing incidents

No incidents reported in Planday's status page

IsDown pulls data from Planday's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Planday issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Planday problems

  • O

    Opeyemi

    Unable to log in on Android app

  • S

    Sarah

    Not loading app cannot log in

  • T

    Trish

    Message comes up unexpected error when trying to log in

  • P

    Planday

    App doesn't launch at all past initial splash screen.

  • L

    Lisa

    Can't log in Can't open app

  • A

    Amanda

    Unable to log in says unexpected error occurred.

  • K

    Kelly

    Won't load past the planday logo screen

  • S

    S

    Won't load, the app won't work past the welcome screen

  • S

    Sara

    The app was not starting, so I deleted it and installed it again, everytime I'm trying to log in it's giving me error .

  • J

    Jose

    Planday app is frozen. Staff are unable to punch in to start shift.

  • C

    Cassie

    Shows the logo but doesn't load into the app, stays there and doesn't move after 20+ minutes

  • S

    S.O

    App wont start, can't log in

  • S

    sianne

    not loading and keeps asking me to reset my password, can access via website but not app

  • P

    Peter

    Schedule not loading keeps buffering

  • O

    Ola

    error/service unavailable both on app and website

  • C

    Chris

    Failing to connect to server. Attempted with and without Wi-Fi.

  • C

    Carmina

    can't clock out and in since yesterday . app failure to connect to the server

  • R

    Ryan

    Schedule is not loading and it’s not my wifi as i’ve used my data and wifi.

  • K

    Kaylah

    Not loading online or on app

  • S

    Stephanie

    Failed to connect to server

  • C

    Chris

    Hi, Currently unable to connect to Planday mobile app or web. 0745hrs UK

  • A

    Anders

    Can't access my shift scheduler

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Planday outage history

IsDown has tracked 102 incidents since started monitoring Planday status in July 2021.

  • Apr 28 2025

    about 3 hours ago · lasted about 2 hours

    Some customers may be experiencing log in issues on the Android app. We're currently investigating the issue. More details

  • Apr 07 2025

    21 days ago · lasted 42 minutes

    We are currently experiencing a service disruption. Our team is working to identify the root cause and we will send an additional update in 30 minutes or as events warrant. More details

  • Apr 04 2025

    24 days ago · lasted 3 days

    We are currently investigating issues we have identified in the Xero integration. We will send an additional update in 30 minutes or as events warrant. More details

  • Jul 2021 ...
    IsDown started monitoring Planday status

    We've tracked and collected 102 incidents since started monitoring Planday status

Sign up and check all outage history

Having problems with Planday? What can you do?

  1. First, stay calm.

    • We know it's stressful when Planday is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Planday already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Planday status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Planday is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring 8 Planday services and regions

5 incidents in 2025

Planday outages in the last 30 days

Number of Incidents

3 issues

Last incident

0 days ago

Check Planday components, services, or regions current status in real-time

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Frequently Asked Questions

Is Planday down today?

Planday isn't down. You can check Planday status and incident details on the top of the page. IsDown continuously monitors Planday official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Planday status?

Planday is currently operational. You can check Planday status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Planday outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Planday slow today?

Currently there's no report of Planday being slow. Check on the top of the page if there are any reported problems by other users.

How are Planday outages detected?

IsDown monitors the Planday official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Planday outage?

Planday last outage was on April 28, 2025 with the title "Issues accessing Android app"

Planday not working for you? How do I know if Planday is down?

How can I check Planday status and outages?

Why use IsDown to monitor Planday instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Planday and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Planday status changes?

IsDown offers an easy way to monitor Planday with maximum flexibility

Major Outages Notifications

IsDown monitors Planday for major outages. A major outage is when Planday experiences a critical issue that severely affects one or more services/regions. When Planday marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Planday status page for minor outages. A minor outage is when Planday experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Planday status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Planday publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Planday and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Planday and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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