Check if Planday is down, official outages, user-reported issues, and outages map.
Planday is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Planday status data.
IsDown has tracked 108 incidents since started monitoring Planday status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 09, 2025
08:47 AM UTC
|
Minor
We are currently experiencing a service disruption due to an incident at one of our third-party p...
|
about 10 hours |
Sep 26, 2025
11:23 AM UTC
|
Minor
Some Planday accounts may experience slower loading times on certain pages.
Our team is working ...
|
about 4 hours |
Sep 22, 2025
11:26 AM UTC
|
Major
We are currently investigating reports of degraded performance on some portals, particularly some...
|
about 3 hours |
Aug 18, 2025
02:26 PM UTC
|
Major
A number of our users currently experience intermittent loading issues.
Our team is investigating...
|
about 1 hour |
Jul 31, 2025
07:08 PM UTC
|
Major
We are currently experiencing a service disruption accessing portals via web browser.
Our team is...
|
about 1 hour |
Jul 04, 2025
08:40 AM UTC
|
Major
Some customers may currently be experiencing degraded performance on some parts of the product.
T...
|
4 days |
Apr 28, 2025
05:19 PM UTC
|
Major
Some customers may be experiencing log in issues on the Android app.
We're currently investigat...
|
about 2 hours |
Apr 28, 2025
04:13 PM UTC
|
Not Confirmed by Planday
Planday app loading and login issues
Users report Planday app frozen on logo, prevents logins and punching in for shifts. Reinstalling...
|
33 minutes |
Apr 07, 2025
12:19 PM UTC
|
Minor
We are currently experiencing a service disruption.
Our team is working to identify the root caus...
|
42 minutes |
Apr 04, 2025
09:51 AM UTC
|
Minor
We are currently investigating issues we have identified in the Xero integration.
We will send an...
|
3 days |
Planday is down, cant log in anywhere
Login says error has occurred
i cannot entry in planday
Nothings loading from any device
It keeps saying something went wrong please retry
Nothings opening, all just showing either a loading screen or it's the red triangle again
Not loading and when it does it's says something is wrong and can't access messages
No clock in, no shifts. red triangle symbol......AGAIN
Nothing loading up on the app
Won't open, I try and open the app and it's stuck loading
Unable to see shifts, keeps spinning
My overview page which is needed to punch in isn't loading properly. It loads for a while then saying there an issue and to try again. I have tried signing in and out, restarting my phone and reinstalling the app, nothing has worked.
App not loading. Android and ios
no log in / sign in possible, can't connect to server
Unable to log in on Android app
Not loading app cannot log in
Message comes up unexpected error when trying to log in
App doesn't launch at all past initial splash screen.
Can't log in Can't open app
Unable to log in says unexpected error occurred.
Won't load past the planday logo screen
Won't load, the app won't work past the welcome screen
The app was not starting, so I deleted it and installed it again, everytime I'm trying to log in it's giving me error .
Planday app is frozen. Staff are unable to punch in to start shift.
Shows the logo but doesn't load into the app, stays there and doesn't move after 20+ minutes
App wont start, can't log in
not loading and keeps asking me to reset my password, can access via website but not app
Schedule not loading keeps buffering
error/service unavailable both on app and website
Failing to connect to server. Attempted with and without Wi-Fi.
can't clock out and in since yesterday . app failure to connect to the server
Schedule is not loading and it’s not my wifi as i’ve used my data and wifi.
Not loading online or on app
Failed to connect to server
Hi, Currently unable to connect to Planday mobile app or web. 0745hrs UK
Can't access my shift scheduler
Component | Status |
---|---|
Planday Web | OK |
Punch Clock | OK |
Help Chat | OK |
API | OK |
Mobile App | OK |
Workforce management software providing scheduling, time tracking, and communication tools, accessible via mobile apps, web, and kiosk interfaces.
Monitoring Planday since July 2021
Tracking 8 Planday services and regions
11 incidents in 2025
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Planday isn't down. You can check Planday status and incident details on the top of the page. IsDown continuously monitors Planday official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Planday is currently operational. You can check Planday status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Planday being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Planday official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Planday last outage was on October 09, 2025 with the title "Service disruption caused by a third party provider"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Planday and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Planday is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Planday's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Planday with maximum flexibility
IsDown monitors Planday for major outages. A major outage is when Planday experiences a critical issue that severely affects one or more services/regions. When Planday marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Planday status page for minor outages. A minor outage is when Planday experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Planday status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Planday publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Planday and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Planday and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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