Outage in Planday

Degraded performance on multiple parts of the system

Major
July 04, 2025 - Started 3 days ago
Official incident page

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Outage Details

Some customers may currently be experiencing degraded performance on some parts of the product. The team is currently investigating the issue. We will send an additional update in 30 minutes or as events warrant.
Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 07/04/2025 04:00PM

Our monitoring shows that performance has stabilised and all systems are operational.
This incident will remain open and we will continue monitoring over the weekend.
Next update will be Monday, July 7, at 10 AM CEST or as events warrant.

MONITORING 3 days ago - at 07/04/2025 02:40PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 07/04/2025 02:01PM

Our team remain fully engaged in diagnosing and mitigating the performance problems.
We'll provide our next update by 5:00 PM CEST or as events warrant.

INVESTIGATING 3 days ago - at 07/04/2025 12:50PM

We continue to investigate the degarded peformance affecting multiple parts of the product.
We'll provide our next update by 4:00 PM CEST or as events warrant

INVESTIGATING 3 days ago - at 07/04/2025 10:00AM

We are continuing our investigation into the performance issues and will provide an update as soon as further information becomes available. We have identified and added web as an affected component.

INVESTIGATING 3 days ago - at 07/04/2025 09:25AM

We are continuing to investigate this issue and will provide an update as soon as more information becomes available.

INVESTIGATING 3 days ago - at 07/04/2025 08:57AM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 07/04/2025 08:40AM

Some customers may currently be experiencing degraded performance on some parts of the product.
The team is currently investigating the issue.

We will send an additional update in 30 minutes or as events warrant.

Latest Planday outages

Service Disruption - 3 months ago

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