Outage in Planday

Degraded performance for some customers

Resolved Minor
January 24, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Some customers may currently be experiencing degraded performance on some parts of the product. The team is currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/24/2025 12:48PM

This incident has been resolved.

MONITORING 3 months ago - at 01/24/2025 11:38AM

Service has been restored and our system is fully operational. We are still awaiting information from our third-party provider.
We will keep monitoring performance.

IDENTIFIED 3 months ago - at 01/24/2025 10:43AM

The team has identified the issue to be caused by a third-party disruption. We will update as soon as we have additional information.

INVESTIGATING 3 months ago - at 01/24/2025 09:45AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/24/2025 09:10AM

Some customers may currently be experiencing degraded performance on some parts of the product.
The team is currently investigating the issue.

Latest Planday outages

Issues accessing Android app - about 11 hours ago
Service Disruption - 22 days ago

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