Outage in Planday

Intermittent login and punch clock issues affecting some customers primarily in the UK

Resolved Major

October 17, 2025 - Started 18 days ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently investigating intermittent login and punch clock issues affecting some customers primarily in the UK

Components affected

Planday Mobile App - Android Planday Web Planday Punch Clock Planday Mobile App - iOS

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Latest Updates ( sorted recent to last )

RESOLVED 18 days ago - at 10/17/2025 05:17PM

The issue has been resolved.

MONITORING 18 days ago - at 10/17/2025 03:49PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 18 days ago - at 10/17/2025 03:20PM

We’re currently investigating intermittent login and punch clock issues affecting some customers primarily in the UK

Latest Planday outages

Problems loading some accounts - 1 day ago

Service disruption caused by a third party provider - 6 days ago

Slow response time for some Planday accounts - 6 days ago

Service disruption caused by a third party provider - 26 days ago

Slow response time for some Planday accounts - about 1 month ago

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