Outage in Planning Center

Text Church Center login and MFA codes are not being delivered to some users

Resolved Minor
September 28, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Text codes for Church Center login and MFA are being blocked for some users. We are currently investigating the issue and working closely with our texting provider to resolve the issue. Email codes are still working as expected.
Components affected
Planning Center Church Center Planning Center Login

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/28/2023 10:55PM

This incident has been resolved.

MONITORING over 2 years ago - at 09/28/2023 08:08PM

Our provider that delivers login codes for Church Center and MFA had a brief outage that caused interruptions for AT&T and Verizon users, but messages are now being delivered as expected. We are continuing to monitor the situation.

MONITORING over 2 years ago - at 09/28/2023 08:06PM

Our provider that delivers login codes for Church Center and MFA had a brief outage that caused interruptions for AT&T and Verizon users, but messages are now being delivered as expected. We are continuing to monitor the situation.

INVESTIGATING over 2 years ago - at 09/28/2023 07:55PM

Text codes for Church Center login and MFA are being blocked for some users. We are currently investigating the issue and working closely with our texting provider to resolve the issue. Email codes are still working as expected.

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