Outage in Planning Center
Chat Not Loading for Some iOS Users
Resolved MinorIncident Report
Some iOS users may experience issues loading chat conversations. In some situations, tapping on the message input causes hidden messages to become visible.
We are currently investigating the cause of this disruption.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/13/2026 11:16AM
This incident has been resolved with the latest update to the Services and Church Center mobile apps.
MONITORING
4 days ago - at 10/12/2026 08:35PM
A fix has been identified and we're working towards getting it released.
IDENTIFIED
4 days ago - at 10/12/2026 04:25PM
We were able to reduce the issue and believe it has to do with a device's "Reduce Transparency" setting. Working on a fix.
INVESTIGATING
4 days ago - at 10/12/2026 02:57PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 10/12/2026 02:53PM
Some iOS users may experience issues loading chat conversations. In some situations, tapping on the message input causes hidden messages to become visible.
We are currently investigating the cause of this disruption.
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