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Outage in Planning Center

Check-Ins sessions not starting automatically

Resolved Major
October 04, 2026 - Started 12 days ago - Lasted about 10 hours
Official incident page

Incident Report

We're investigating reports that some Check-Ins events didn't start a new session automatically. If your event should be live but isn't, open the event in Check-Ins and click Start a new session.
Components affected
Planning Center Check-Ins

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/04/2026 11:06PM

This incident has been resolved.

MONITORING 12 days ago - at 10/04/2026 01:59PM

We have a fix in place and a monitoring the results.

IDENTIFIED 12 days ago - at 10/04/2026 01:29PM

We have identified the issue and a fix is being implemented.

INVESTIGATING 12 days ago - at 10/04/2026 01:05PM

We're investigating reports that some Check-Ins events didn't start a new session automatically. If your event should be live but isn't, open the event in Check-Ins and click Start a new session.

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