Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Planning Center

SMS Messages not being delivered

Resolved Major
March 26, 2024 - Started about 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating an issue with outbound SMS messages not being delivered due to an upstream provider outage. This is impacting all SMS messages including Church Center login, Text2Give, People Text Messaging, and 2SV codes for login.
Components affected
Planning Center Check-Ins Planning Center Church Center Planning Center Giving Planning Center Login Planning Center People

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/26/2024 07:14PM

This incident has been resolved.

MONITORING about 2 years ago - at 03/26/2024 02:15PM

Some SMS messages that were attempted to be sent earlier may still be queued to send. We are continuing to monitor the recovery.

MONITORING about 2 years ago - at 03/26/2024 01:06PM

Outbound SMS messages are being delivered as expected again. We are continuing to monitor the recovery.

INVESTIGATING about 2 years ago - at 03/26/2024 12:39PM

We are investigating an issue with outbound SMS messages not being delivered due to an upstream provider outage. This is impacting all SMS messages including Church Center login, Text2Give, People Text Messaging, and 2SV codes for login.

Latest Planning Center outages

Services Mobile crashes on launch for users running iOS 17 and below - 11 days ago
Chat Message Sending Error - 17 days ago
Button Visibility Issue in Giving - about 1 month ago
People is temporarily down - about 2 months ago
Calendar Kiosks Not Loading - about 2 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook