Outage in Planning Center

Apple Pay is temporarily disabled for donations

Resolved Minor
August 15, 2024 - Started 4 months ago - Lasted 6 days
Official incident page

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Outage Details

We've identified an issue with the Apple Pay button on Church Center and are working to resolve it as quickly as possible. Giving via other payment methods, such as cards or bank accounts, and recurring donations are unaffected.
Components affected
Planning Center Giving
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/22/2024 02:20AM

The App Store has approved our release with the fix that restores Apple Pay functionality for Giving. Please check the App Store for an updated version, v2024.8.21.

Users on older versions with this bug who attempt to give will be prompted to update.

IDENTIFIED 4 months ago - at 08/21/2024 05:23PM

Getting approval from the App Store for this fix is taking longer than expected. We are doing everything we can to get it approved as soon as possible. As a reminder, giving via other payment methods, such as cards or bank accounts, and recurring donations are not affected.

IDENTIFIED 4 months ago - at 08/20/2024 09:31PM

We are still waiting on approval from the app store before re-enabling Apple Pay.

IDENTIFIED 4 months ago - at 08/19/2024 10:22PM

The issue has been resolved. We are just waiting on approval from the app store before re-enabling Apple Pay.

IDENTIFIED 4 months ago - at 08/15/2024 10:45PM

Unfortunately, it's looking like this issue will persist through the weekend. We are aiming to have a fix out on Monday.

IDENTIFIED 4 months ago - at 08/15/2024 05:15PM

We've identified an issue with the Apple Pay button on Church Center and are working to resolve it as quickly as possible. Giving via other payment methods, such as cards or bank accounts, and recurring donations are unaffected.

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