Outage in Planning Center

SMS Messages Delayed

Resolved Minor
October 24, 2024 - Started 12 months ago - Lasted about 9 hours
Official incident page

Incident Report

SMS messages are delayed for some US carriers which is impacting Two-step verification codes, Church Center login codes, and Text2Give messages. We are currently investigating this issue.
Components affected
Planning Center Church Center Planning Center Giving Planning Center Login Planning Center People

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/25/2024 12:02AM

This incident has been resolved.

IDENTIFIED 12 months ago - at 10/24/2024 06:29PM

Text messages are still delayed for some Verizon and AT&T customers, but the issue is improving, and messages are now being delivered more quickly.

INVESTIGATING 12 months ago - at 10/24/2024 03:51PM

SMS messages are delayed for some US carriers. This may impacting Two-step verification codes, Church Center login codes, Text2Give messages, and Text Messaging in People. We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 10/24/2024 03:04PM

SMS messages are delayed for some US carriers. This may impacting Two-step verification codes, Church Center login codes, Text2Give messages, and Text Messaging in People. We are currently investigating this issue.

INVESTIGATING 12 months ago - at 10/24/2024 02:54PM

SMS messages are delayed for some US carriers which is impacting Two-step verification codes, Church Center login codes, and Text2Give messages. We are currently investigating this issue.

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