Outage in Planning Center

Services Live Clocks Freezing After Advancing Items

Resolved Minor
March 02, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue with Services Live clocks freezing on multiple devices after advancing Plan items.
Components affected
Planning Center Services

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/02/2025 05:25PM

This incident has been resolved and customers are reporting Services Live is working as expected. If you're still noticing this issue, please try refreshing your device's browser or force closing the Services mobile app.

MONITORING 8 months ago - at 03/02/2025 04:58PM

A fix has been implemented and we are monitoring the results. If you're still noticing this issue, please try refreshing your device's browser or force closing the Services mobile app.

INVESTIGATING 8 months ago - at 03/02/2025 04:10PM

We are continuing to investigate issues with the Services LIVE clocks freezing when advancing Plan Items.

INVESTIGATING 8 months ago - at 03/02/2025 03:23PM

We are currently investigating an issue with Services Live clocks freezing on multiple devices after advancing Plan items.

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