Outage in Planning Center
Giving is not accessible for some customers. Not all customers are impacted.
Resolved MajorIncident Report
Some customers are unable to access Giving in Church Center or Planning Center (admin). Donors are unable to give to those impacted. We are working to figure out the cause as quickly as possible. Not everyone is impacted.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/14/2025 12:00AM
We've restored access to all Giving customers. This incident has been resolved.
MONITORING
about 1 year ago - at 03/13/2025 11:05PM
A fix has been implemented. Access should be restored for everyone impacted. We are validating that everything is working as expected.
IDENTIFIED
about 1 year ago - at 03/13/2025 10:03PM
The issue has been resolved for almost half of the organizations impacted, and we are working on restoring access for the remaining.
IDENTIFIED
about 1 year ago - at 03/13/2025 09:39PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 year ago - at 03/13/2025 09:32PM
Some customers are unable to access Giving in Church Center or Planning Center (admin). Donors are unable to give to those impacted. We are working to figure out the cause as quickly as possible. Not everyone is impacted.
Latest Planning Center outages
Login Issue on Church Center App for New Users - 20 days ago
Some event signups are unable to be completed - 22 days ago
Services Mobile crashes on launch for users running iOS 17 and below - about 2 months ago
Chat Message Sending Error - about 2 months ago
Button Visibility Issue in Giving - 3 months ago
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