Outage in Planning Center
Elevated errors related to processing payments and donations.
Resolved Minor
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Outage Details
We are investigating errors when trying to submit donations or add new payment methods in Giving and Registrations
Components affected
Planning Center Church Center Planning Center Giving Planning Center Registrations Planning Center AccountsLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/13/2025 01:24PM
This incident has been resolved.
MONITORING
about 2 months ago - at 04/13/2025 12:49PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 04/13/2025 12:31PM
Donations and payments are being processed successfully now in Giving and Registrations. We are currently working on an issue related to connecting new Stripe accounts in Accounts.
MONITORING
about 2 months ago - at 04/13/2025 11:49AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 04/13/2025 11:18AM
We have identified the issue and are working on a fix.
INVESTIGATING
about 2 months ago - at 04/13/2025 11:12AM
We are investigating errors when trying to submit donations or add new payment methods in Giving and Registrations
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