Outage in Planning Center

Checkr is not processing background checks

Resolved Minor
July 31, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Planning Center People
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/31/2025 11:58PM

Checkr implemented a fix, and admins can request Checkr background checks again.

IDENTIFIED 4 days ago - at 07/31/2025 10:10PM

Checkr's ability to request background checks is currently down, they're investigating the cause.

INVESTIGATING 4 days ago - at 07/31/2025 09:40PM

We are currently investigating this issue.

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