Outage in Planning Center

Checkr is not processing background checks

Resolved Minor
July 31, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Planning Center People

Need to monitor Planning Center outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/31/2025 11:58PM

Checkr implemented a fix, and admins can request Checkr background checks again.

IDENTIFIED 3 months ago - at 07/31/2025 10:10PM

Checkr's ability to request background checks is currently down, they're investigating the cause.

INVESTIGATING 3 months ago - at 07/31/2025 09:40PM

We are currently investigating this issue.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook