Outage in Planning Center
Unable to add a new bank account in Church Center app (Android specific)
Resolved MajorIncident Report
Users may experience errors when attempting to add a new bank account on Church Center app. This issue is only affecting Android devices. We are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/10/2025 10:01PM
Adding a bank account works again in the new release of the Android app, so affected donors can now update to fix the issue.
IDENTIFIED
about 2 months ago - at 09/10/2025 06:41PM
We've identified this as an issue related to a Stripe upgrade, and a fix is in the works.
INVESTIGATING
about 2 months ago - at 09/10/2025 06:23PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 09/10/2025 06:21PM
Users may experience errors when attempting to add a new bank account on Church Center app. This issue is only affecting Android devices. We are currently investigating the issue.
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