Outage in Planning Center

Microsoft Outlook Email Deliverability Issues

Resolved Minor

January 22, 2026 - Started 23 days ago - Lasted about 18 hours
Official incident page

Incident Report

We are currently experiencing email delivery issues to Outlook/Microsoft 365 addresses due to a temporary error on Microsoft's side. We are actively monitoring the situation and emails are being retried automatically and should be successfully sent once Microsoft fixes the issue. We'll post an update once services are restored to normal.

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Latest Updates ( sorted recent to last )

RESOLVED 23 days ago - at 01/23/2026 01:54PM

Microsoft has resolved their issue, and our delivery rates have returned to normal. Outgoing emails that had previously bounced during this incident have been successfully delivered.

IDENTIFIED 23 days ago - at 01/22/2026 08:38PM

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