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Outage in Planning Center

Printing Issues on Services Mobile (iOS)

Resolved Minor
February 14, 2026 - Started 2 months ago - Lasted about 19 hours
Official incident page

Incident Report

Users may experience difficulties printing from the Services mobile app as the AirPrint option is not showing the native print options as expected. We are currently investigating the issue.
Components affected
Planning Center Services

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/15/2026 04:34PM

This incident has been resolved. You can get the updated Services mobile iOS app version (6.7.7) in the App Store, which includes a fix for AirPrinting.

IDENTIFIED 2 months ago - at 02/15/2026 02:01PM

Our patch fix is still awaiting review from the App Store. Once the build has been approved by Apple, you will be able to download the new version (6.7.7) in the App Store with a fix for airprinting.

In the meantime, if you are needing to print your order of service, you can print from the mobile browser or services web view.

We'll keep you updated on the status.

IDENTIFIED 2 months ago - at 02/15/2026 05:12AM

Our team has submitted for an expedited review from the App Store for a fix that addresses an AirPrinting issue within Services mobile.

Once approved a new Services mobile version (iOS) will release to the App Store immediately and be available for download.

IDENTIFIED 2 months ago - at 02/15/2026 02:51AM

Our team has implemented a fix for plan printing in the Services mobile app that is currently under App Store review.
Once approved it’ll be available in the app store for download.

IDENTIFIED 2 months ago - at 02/14/2026 10:50PM

We have identified the issue and are working on a fix via a new app version update.

INVESTIGATING 2 months ago - at 02/14/2026 10:08PM

Users may experience difficulties printing from the Services mobile app as the AirPrint option is not showing the native print options as expected. We are currently investigating the issue.

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