Outage in Platform.sh

Partial Outage on US-4 region

Resolved Major
August 01, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected an issue affecting service on the US-4 region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience site unavailability. We will update you as soon as we have further information.
Components affected
Platform.sh USA-4 (East 1) (us-4.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/01/2023 02:14PM

This incident has been resolved

MONITORING about 2 years ago - at 08/01/2023 12:54PM

A fix has been implemented and we're monitoring the results. All alerts have cleared in our monitoring dashboard.

IDENTIFIED about 2 years ago - at 08/01/2023 12:34PM

We have identified the cause and we're working to resolve the incident.

INVESTIGATING about 2 years ago - at 08/01/2023 12:10PM

We have detected an issue affecting service on the US-4 region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience site unavailability.
We will update you as soon as we have further information.

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