Outage in Platform.sh
Outage on DE-2 Region
Resolved MajorIncident Report
We have detected an issue affecting service on the DE-2 region. We are currently working to restore service.
This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.
This outage does not affect Dedicated Enterprise Clusters.
We will update you as soon as we have further information.
Components affected
Platform.sh Europe (Germany) (de-2.platform.sh)Need to monitor Platform.sh outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 03/04/2026 11:02PM
This incident has been resolved. If your project is still having issues, please open a ticket (urgent priority if environment is production).
MONITORING
about 16 hours ago - at 03/04/2026 07:30PM
Our teams have implemented a fix and services are returning to normal operation. The recovery will take a bit of time to fully complete, so the region will be working in degraded mode for approximately the next hour. We will post another update when the process is finshed.
IDENTIFIED
about 16 hours ago - at 03/04/2026 07:27PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 16 hours ago - at 03/04/2026 06:58PM
Upsun teams have found an issue with the storage layer underlying the region. We're working to remediate the issue, but at this time do not have an ETA for recovery. We will continue to post updates as new information becomes available, or at a minimum in hour intervals.
INVESTIGATING
about 17 hours ago - at 03/04/2026 06:11PM
We are continuing to investigate this issue.
INVESTIGATING
about 18 hours ago - at 03/04/2026 05:38PM
We are continuing to investigate this issue.
INVESTIGATING
about 18 hours ago - at 03/04/2026 05:05PM
We have detected an issue affecting service on the DE-2 region. We are currently working to restore service.
This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.
This outage does not affect Dedicated Enterprise Clusters.
We will update you as soon as we have further information.
Latest Platform.sh outages
Partial Outage on de-2.platform.sh - about 3 hours ago
Partial outage on uk-1.platform.sh - 8 days ago
Partial Outage on eu.platform.sh and us.platform.sh - 10 days ago
Issues with upsun get command - 14 days ago
Authentication Issues With Upsun Console and CLI - 21 days ago
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