Outage in Platform.sh

Emergency maintenance

Resolved Minor
September 21, 2023 - Started almost 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently deploying an emergency update on all grid host projects. The Console (UI), and API will be unavailable while the upgrade is ongoing.
Components affected
Platform.sh Europe (North 1) (eu-5.platform.sh) Platform.sh Europe (West 2) (eu-2.platform.sh) Platform.sh Europe (Germany) (de-2.platform.sh) Platform.sh Europe (West 4) (eu-4.platform.sh) Platform.sh USA (East) (us.platform.sh) Platform.sh Europe (France 4) (fr-4.platform.sh) Platform.sh USA-2 (East 2) (us-2.platform.sh) Platform.sh Europe (France) (fr-1.platform.sh) Platform.sh USA-4 (East 1) (us-4.platform.sh) Platform.sh USA-3 (West 2) (us-3.platform.sh) Platform.sh United Kingdom (uk-1.platform.sh) Platform.sh Australia (au.platform.sh) Platform.sh Europe (France 3) (fr-3.platform.sh) Platform.sh Canada (ca-1.platform.sh) Platform.sh Europe (West) (eu.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 09/21/2023 06:02PM

This incident has been resolved.

MONITORING almost 2 years ago - at 09/21/2023 02:54PM

We have restored services and are monitoring the results.

IDENTIFIED almost 2 years ago - at 09/21/2023 12:08PM

The emergency maintenance is ongoing. The Console (UI), and API will be unavailable in the meantime. Environment are expected to be running as normal.

IDENTIFIED almost 2 years ago - at 09/21/2023 10:56AM

We are currently deploying an emergency update on all grid host projects. The Console (UI), and API will be unavailable while the upgrade is ongoing.

Latest Platform.sh outages

UI issue in Upsun Console - 3 days ago
Potential storage performance issues on FR-3 - 14 days ago
Partial Outage on FR-3 - 18 days ago
Partial Outage on au.platform.sh - 18 days ago
Partial Outage on EU-5 - 26 days ago

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