Outage in Platform.sh

Degraded performance on de-2

Resolved Minor

October 20, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We have detected an issue affecting service on the de-2 region. Our Operations team has been notified and is currently working to restore service. A small number of projects may experience timeouts while connecting to other projects hosted in the de-2 region. We will update you as soon as we have further information.

Components affected

Platform.sh Europe (Germany) (de-2.platform.sh)

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 10/20/2023 01:59PM

This incident has been resolved.

MONITORING over 2 years ago - at 10/20/2023 01:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 10/20/2023 12:44PM

We have detected an issue affecting service on the de-2 region. Our Operations team has been notified and is currently working to restore service. A small number of projects may experience timeouts while connecting to other projects hosted in the de-2 region.
We will update you as soon as we have further information.

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