Outage in Platform.sh

Partial Outage on EU-5 region

Resolved Major

February 04, 2026 - Started 7 days ago - Lasted about 15 hours
Official incident page

Incident Report

We're currently seeing an issue with the EU-5 region, due to high traffic levels causing some gateway instability at this time. We've begun our incident management processes to address this issue and are working with our Operations team to restore service at this time. We'll provide further updates as we have more information available to share.

Components affected

Platform.sh Europe (North 1) (eu-5.platform.sh)

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 02/05/2026 12:56AM

This incident has been resolved.

MONITORING 7 days ago - at 02/04/2026 10:51AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 days ago - at 02/04/2026 10:31AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 02/04/2026 10:21AM

We're currently seeing an issue with the EU-5 region, due to high traffic levels causing some gateway instability at this time.

We've begun our incident management processes to address this issue and are working with our Operations team to restore service at this time.

We'll provide further updates as we have more information available to share.

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