Outage in Platform.sh

Partial Outage on de-2.platform.sh

Resolved Major
November 08, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected an issue affecting service on the de-2.platform.sh region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience downtime. We will update you as soon as we have further information.
Components affected
Platform.sh Europe (Germany) (de-2.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/08/2023 09:14AM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/08/2023 08:26AM

We fully recovered the affected gateway. Incoming traffic is handled as expected. All effected projects are now fully available, and working as expected.

IDENTIFIED almost 2 years ago - at 11/08/2023 08:06AM

One of the regional gateway is currently not processing incoming requests. Therefore, affected projects environments are not receiving incoming requests.

INVESTIGATING almost 2 years ago - at 11/08/2023 07:41AM

We have detected an issue affecting service on the de-2.platform.sh region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience downtime.
We will update you as soon as we have further information.

Latest Platform.sh outages

Projects and Organizations service outage - 25 days ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on Europe (Germany) (de-2.platform.sh) - 2 months ago
Build failure on all regions - 2 months ago

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