Outage in Platform.sh

Gateways unresponsive on us-4.platform.sh

Resolved Major
March 27, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

A large increase in incoming connections to the us-4.platform.sh region caused the gateways to become unresponsive again. Our Operations team has been notified and is currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/27/2024 05:37AM

Alerts for the region have cleared following filtering of the excess traffic, and the region is again stable.

MONITORING over 1 year ago - at 03/27/2024 04:45AM

Traffic has been blocked and we're seeing gateway performance returning to normal. We're continuing to monitor the situation and will take additional action if needed.

IDENTIFIED over 1 year ago - at 03/27/2024 04:42AM

A large increase in incoming connections to the us-4.platform.sh region caused the gateways to become unresponsive again.

Our Operations team has been notified and is currently investigating the issue.

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