Outage in Platform.sh

UI issue in Upsun Console

Resolved Minor
June 27, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

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Outage Details

We’ve identified an issue where the Autoscaling feature is mistakenly visible in the Upsun Console interface. While the UI appears, the feature itself is not yet available and is currently non-functional. Our team is actively working on reverting this unintended change. In the meantime, please note that enabling or configuring Autoscaling will not have any effect. We apologize for the confusion and will provide an update once the rollback is complete. If you have any questions about this issue, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.
Components affected
Platform.sh Console
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 06/30/2025 01:08PM

We have completed the roll-back, and we will release the feature again when ready.

INVESTIGATING 29 days ago - at 06/28/2025 10:29AM

The roll-back of this release will take place early next week. There is no impact to active projects or services at this time.

INVESTIGATING about 1 month ago - at 06/27/2025 07:45PM

We’ve identified an issue where the Autoscaling feature is mistakenly visible in the Upsun Console interface. While the UI appears, the feature itself is not yet available and is currently non-functional.
Our team is actively working on reverting this unintended change. In the meantime, please note that enabling or configuring Autoscaling will not have any effect.
We apologize for the confusion and will provide an update once the rollback is complete.

If you have any questions about this issue, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center.

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