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Outage in Platform

Intermittent Inbound Call Issue

Resolved Minor
May 08, 2025 - Started 12 months ago - Lasted 28 minutes
Official incident page

Incident Report

We are currently investigating an issue impacting some incoming calls across a small subsection of customers. this relates to issues outside of our network and an issue on a national call carrier supporting most UK Telecom providers.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/08/2025 07:54AM

This incident has been resolved.

MONITORING 12 months ago - at 05/08/2025 07:27AM

We have been advised the issue has been cleared, we continue to monitor

INVESTIGATING 12 months ago - at 05/08/2025 07:26AM

We are currently investigating an issue impacting some incoming calls across a small subsection of customers. this relates to issues outside of our network and an issue on a national call carrier supporting most UK Telecom providers.

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