Outage in Platform

Inbound Calls Incident

Resolved Minor

May 02, 2025 - Started 11 months ago - Lasted 28 minutes
Official incident page

Incident Report

We have Identified an active UK wide network call carrier incident affecting a subsection of customers calls. This is being treated with highest priority and a fix is being implemented.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/02/2025 03:49PM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 05/02/2025 03:26PM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 05/02/2025 03:24PM

We have been advised by the UK Network Carriers a fix has been implemented and we are monitoring the services closely.

IDENTIFIED 11 months ago - at 05/02/2025 03:22PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 05/02/2025 03:21PM

This is being treated with highest priority and a fix is being implemented by the UK Network Call Carriers.

INVESTIGATING 11 months ago - at 05/02/2025 03:21PM

We have Identified an active UK wide network call carrier incident affecting a subsection of customers calls. This is being treated with highest priority and a fix is being implemented.

Latest Platform outages

Delay on outbound calls connecting - 24 days ago

Call Traffic Disrupted - 5 months ago

PBX Calling Services - 5 months ago

Amazon Web Services (AWS) - 6 months ago

UK Broadband - 6 months ago

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