Outage in PlayFab

PlayStream and Telemetry Event Delivery Delay

Resolved Minor

January 29, 2024 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing an issue in our data delivery pipeline. Customers may notice a delay in events appearing via Data Explorer or in Data Connections. Real-time processing of PlayStream events (e.g. for Automation Rules or WebHooks) is not impacted. No data has been lost and engineers are working to resolve this as soon as possible.

Components affected

PlayFab Event History & Search

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/30/2024 12:37AM

The issue has been resolved. PlayStream and Telemetry events from the outage period have been delivered, and further delivery should be operating normally.

MONITORING about 2 years ago - at 01/29/2024 11:40PM

An issue with the data processing platform was preventing event delivery. A fix has been deployed, and event delivery times are returning to normal. Engineers are continuing to monitor to ensure there are no further issues.

INVESTIGATING about 2 years ago - at 01/29/2024 09:59PM

We are currently experiencing an issue in our data delivery pipeline. Customers may notice a delay in events appearing via Data Explorer or in Data Connections. Real-time processing of PlayStream events (e.g. for Automation Rules or WebHooks) is not impacted.

No data has been lost and engineers are working to resolve this as soon as possible.

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