Outage in PlayFab

Issues loading the Upgrade Account / Plan Recommendation page

Resolved Major

November 24, 2025 - Started 20 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating failures causing the Upgrade Account / Plan Recommendation page to not load properly.

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 11/24/2025 11:25PM

This incident has been resolved.

INVESTIGATING 20 days ago - at 11/24/2025 07:37PM

We are continuing to investigate this issue.

INVESTIGATING 20 days ago - at 11/24/2025 07:37PM

We are investigating failures causing the Upgrade Account / Plan Recommendation page to not load properly.

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