Outage in Playvox

Users may experience issues logging into Playvox

Resolved Minor

February 10, 2026 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We’re currently experiencing an outage with our cloud provider that may prevent some users from logging into Playvox. Our engineering team is closely monitoring the situation and working directly with the provider to resolve it. You can track the official status updates from our cloud provider at the link below: https://health.aws.amazon.com/health/status

Components affected

Playvox Application/Platform

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/10/2026 10:54PM

Our cloud provider has confirmed a full recovery of the service. We have continued monitoring and can confirm that Playvox services are operating normally at this time.

This incident is now considered resolved. If you experience any further issues, please don’t hesitate to reach out.

MONITORING 2 months ago - at 02/10/2026 10:31PM

We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service

IDENTIFIED 2 months ago - at 02/10/2026 10:30PM

We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service

IDENTIFIED 2 months ago - at 02/10/2026 10:24PM

We are currently monitoring the situation as our cloud provider has reported ongoing recovery of the service

INVESTIGATING 2 months ago - at 02/10/2026 10:22PM

We’re currently experiencing an outage with our cloud provider that may prevent some users from logging into Playvox.
Our engineering team is closely monitoring the situation and working directly with the provider to resolve it.

You can track the official status updates from our cloud provider at the link below:
https://health.aws.amazon.com/health/status

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