Outage in Plecto

Enreach Leads not importing correctly

Resolved Major
January 18, 2024 - Started over 1 year ago - Lasted about 20 hours
Official incident page

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Outage Details

We are currently investigating why Enreach Leads import fails
Components affected
Plecto Actimizer
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/19/2024 08:09AM

This incident has been resolved.

MONITORING over 1 year ago - at 01/18/2024 10:07PM

Enreach has deployed a fix, and the imports are now working. We continue to monitor the situation

IDENTIFIED over 1 year ago - at 01/18/2024 02:59PM

Enreach has identified the issue and is working on a fix. It is expected to roll out later tonight

IDENTIFIED over 1 year ago - at 01/18/2024 12:09PM

We have identified the issue to be caused by incomplete responses coming from Enreach's API. We're reaching out to Enreach to work with them to mitigate the problem

INVESTIGATING over 1 year ago - at 01/18/2024 12:02PM

We are currently investigating why Enreach Leads import fails

Latest Plecto outages

Increased response times - 6 months ago
Dashboard error - 9 months ago

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