Blank People page showing placeholder emails instead of correct user email

At the moment we cannot reproduce the issue of the employee detail on the people page not being loaded properly, but we're closing monitoring and trying to resolve the problem.

We're investigating an issue on the people's page, where employee details are not loaded correctly when opening the employee sidebar. This seems to affect multiple customers.

We have identified a recurring issue where user details on the People page are missing. As a result, a placeholder email ("anna@dogsen.io "anna@dogsen.io": http://anna@dogsen.io") is displayed instead of the correct user email. Additionally, a message box appears, indicating that the user has not joined Pleo yet. Currently we're not getting more reports around this problem, but are actively monitoring the situation.

We have identified a recurring issue where user details on the People page are missing. As a result, a placeholder email ("anna@dogsen.io "anna@dogsen.io": mailto:anna@dogsen.io") is displayed instead of the correct user email. Additionally, a message box appears, indicating that the user has not joined Pleo yet.

We are currently investigating the issue.

We have identified a recurring issue where user details on the People page are missing. As a result, a placeholder email ("anna@dogsen.io") is displayed instead of the correct user email. Additionally, a message box appears, indicating that the user has not joined Pleo yet.

We are currently investigating the issue.

The issue has been resolved

The people details were temporarily not loading correctly

We identified an issue with the people details on our peoples page and are working on applying a fix

The People page should be functioning as normal again.

We identified an issue where the user email on our people's page showed a placeholder instead of the correct user email. We issued a fix to resolve this problem. Right now we're monitoring if the issue has been resolved.