Outage in Pleo

Investigating potential issue for slow queries

Resolved Minor
July 03, 2025 - Started 1 day ago - Lasted 10 minutes

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Outage Details

What we know: • We have different behaviors between day and night (increase in errors during the day and runs are fine at night) • We have had extreme weirdness in sources (segment, iterable, vitally) • It is impacting other models like transactions etc. First we will start with Segment events as we have a hint that there has been a step change in volume over the last weeks and it is potentially impacting other models.
Latest Updates ( sorted recent to last )
INVESTIGATING 1 day ago - at 07/03/2025 12:46PM

What we know:

• We have different behaviors between day and night (increase in errors during the day and runs are fine at night)

• We have had extreme weirdness in sources (segment, iterable, vitally)

• It is impacting other models like transactions etc.

First we will start with Segment events as we have a hint that there has been a step change in volume over the last weeks and it is potentially impacting other models.

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