Outage in Pleo
Incorrect user information showing in the Pleo app
Resolved Minor
September 12, 2025 - Started about 2 months ago
- Lasted about 2 hours
Incident Report
We are aware that some users are seeing another user’s details (from the same company) when opening the Pleo app.
Our teams are actively investigating the root cause. We’ll provide updates here every 30 minutes until resolved.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 months ago - at 09/12/2025 02:08PM
We believe we have identified the root cause of the issue and are now updating our records to stop it continuing to occur. We will update approximately every 30 minutes until resolved.
INVESTIGATING
about 2 months ago - at 09/12/2025 01:29PM
We are aware that some users are seeing another user’s details (from the same company) when opening the Pleo app.
Our teams are actively investigating the root cause. We’ll provide updates here every 30 minutes until resolved.
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