Outage in Pleo
Incorrect user information showing in the Pleo app
Resolved Minor
September 12, 2025 - Started 3 days ago
- Lasted about 2 hours
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Outage Details
We are aware that some users are seeing another user’s details (from the same company) when opening the Pleo app.
Our teams are actively investigating the root cause. We’ll provide updates here every 30 minutes until resolved.
Latest Updates ( sorted recent to last )
IDENTIFIED
3 days ago - at 09/12/2025 02:08PM
We believe we have identified the root cause of the issue and are now updating our records to stop it continuing to occur. We will update approximately every 30 minutes until resolved.
INVESTIGATING
3 days ago - at 09/12/2025 01:29PM
We are aware that some users are seeing another user’s details (from the same company) when opening the Pleo app.
Our teams are actively investigating the root cause. We’ll provide updates here every 30 minutes until resolved.
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