Outage in Pleo

Sporadic errors across the platform related to user management

Resolved Minor

December 02, 2025 - Started about 2 months ago - Lasted about 3 hours

Incident Report

We have identified sporadic error spikes cross the platform related to user management. This has a cascading effect for various areas and could cause problems to validate incoming card-transactions.

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Latest Updates ( sorted recent to last )

IDENTIFIED about 2 months ago - at 12/02/2025 01:17PM

We have identified the source of the problem and working on fixes to mitigate.

INVESTIGATING about 2 months ago - at 12/02/2025 11:24AM

We have identified sporadic error spikes cross the platform related to user management.
This has a cascading effect for various areas and could cause problems to validate incoming card-transactions.

Latest Pleo outages

Fake SMS are being sent - 3 days ago

Privacy Plugin blocking esential services on the web application - 4 days ago

SMS - 10 days ago

Beware of fake Pleo SMS & emails - 28 days ago

Beware of fake Pleo SMS & emails - about 1 month ago

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