Outage in Plex
Media Metadata
Resolved Minor
July 22, 2026 - Started 3 days ago
- Lasted about 15 hours
Incident Report
Summary AI Generated
Plex experienced a media metadata outage lasting approximately 15 hours, during which users faced slow responses or failures retrieving posters, summaries, cast information, and subtitles. A fix was implemented and the service was placed under monitoring to confirm resolution.
We’re investigating issues affecting media metadata. You may experience slow responses or failures retrieving posters, summaries, cast, subtitles, and more during this time.
Latest Updates ( sorted recent to last )
MONITORING
3 days ago - at 07/22/2026 08:19PM
We have implemented a fix and are monitoring the results.
INVESTIGATING
3 days ago - at 07/22/2026 11:01AM
We’re investigating issues affecting media metadata. You may experience slow responses or failures retrieving posters, summaries, cast, subtitles, and more during this time.
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