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Outage in Plex

plex.direct DNS service degredation

Resolved Minor
July 27, 2026 - Started about 1 month ago - Lasted about 3 hours

Incident Report

Summary AI Generated

Plex's plex.direct DNS resolvers experienced degradation for approximately 3 hours, causing timeouts and leaving users unable to access their media remotely. The issue was identified and worked on until the service began stabilizing. Remote access was restored as the system recovered under monitoring.

We're currently investigating issues affecting our plex.direct DNS resolvers. You may experience some timeouts while we work to resolve the issue.
Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 07/27/2026 04:25PM

The service is stabilizing and we're monitoring the results.

IDENTIFIED about 1 month ago - at 07/27/2026 02:38PM

We're currently investigating issues affecting our plex.direct DNS resolvers. You may experience some timeouts while we work to resolve the issue.

Latest Plex outages

Issues with plex.tv API - about 22 hours ago
Media Metadata - about 1 month ago
Discover Together - about 1 month ago
Program Guide Data for Live TV - about 1 month ago

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