Outage in Plex

Issues with plex.tv API

Resolved Minor

September 02, 2026 - Started about 22 hours ago - Lasted 44 minutes

Incident Report

Summary AI Generated

Plex experienced a 44-minute API outage affecting account authentication, PIN verification, account creation, and access to the Downloads page, with at least one user reporting no content displaying on the Roku app. The root cause was identified and a fix was implemented within approximately 13 minutes of identification. The incident was moved to monitoring status as traffic returned to normal.

We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.

Latest Updates ( sorted recent to last )

MONITORING about 22 hours ago - at 09/03/2026 12:55AM

A fix has been implemented we are monitoring that traffic properly comes back to normal

IDENTIFIED about 22 hours ago - at 09/03/2026 12:51AM

We've identified the cause of the API Service incident, we are working on a fix

INVESTIGATING about 24 hours ago - at 09/02/2026 11:42PM

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